Computer requirements:
Your facilitator may load files into your course for you to view and use. Most of these files will require an external program so you can view them.
You may also require specific software to be able to complete your course assignments. These will be outlined to you by your facilitators.

Internet Browsers:
You will need access to the Internet and a browser to be able to access eLearn. We recommend the following Internet Browsers:

These browsers should be kept up to date. You can usually check for updates via the Tools or Options menus within these browsers. For more information, see the links to the websites above.

Microsoft Office:
Microsoft Office documents (e.g. Word .docx, Excel .xlsx, PowerPoint .pptx or .ppsx) require either Microsoft Office or a viewer in order to open them. You can download the free Microsoft Office viewers from the following link:

If you already have Microsoft Office installed on your computer but it won’t open certain files, you may have an older version. The newest versions of Office (2007 and 2010) save files in a different format that may not be recoginised by older versions of Office. Thankfully, you do not need to purchase the new version to be able to open the files. Microsoft have a compatability pack available for download so you can still use your old version of Office.

This can be dowloaded from:

If you need to edit the documents you will need the Microsoft Office software (the viewer above does not allow editing) or a free alternative such as Open Office.

Adobe Acrobat Reader (for .pdf files):
PDF documents require a reader that you can download from the following link.

Audio / Video Files:
If you can’t view/hear any movie/audio files it could be because you don’t have the necessary plug-ins. Your web browser or email requires extra software, known as plug-ins, to play or open certain file types.

The plug-ins that you are most likely to need are:

  • Adobe Flash Player (for Flash files – also commonly found as interactive content and animations in webpages)
  • Java (used to run certain applications such as chatrooms and games in web browsers)

Media Players of use:

  • Apple Quicktime (used for Quicktime movies – .mov files)
  • iTunes (some teachers record their classes in a downloadable sound format. If you have a media player such as an iPod, you can load these lessons on using iTunes)
  • VLC Media Player (can be used to play downloaded video from your course on your computer)
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