Enrolment in an Accredited Training Program

  • Places in the course for which you have applied will be allocated in order of receipt of your application form.
  • If you are not able to be placed in your chosen course you will receive priority placement the next time that course is offered.
  • Courses run subject to sufficient enrolment numbers. All applicants will be acknowledged by email once a course has sufficient numbers to commence. If you have not received advice of course commencement at least three days prior to the start date, please telephone CIT Solutions for advice.
  • Participants will be required to complete a CIT Enrolment Form either prior to or during their first training session.
  • Participants will receive their qualification upon full payment of fees and successful completion of all course assessment activities.
  • Participants who withdraw from the course will receive a Statement of Attainment for those units successfully completed.
  • Participants choosing not to undertake assessment, or those who undertake a non-assessed course, are entitled to receive a Statement of Attendance upon request.

Enrolment in a Professional Workshop

  • Places in workshops will be allocated in order of receipt. Enrol early to secure your place.
  • If you do not receive a confirmation email within 24 hours of enrolling, please telephone CIT Solutions for advice.
  • Workshops run subject to sufficient enrolment numbers.
  • If the workshop you’re considering is already full, please contact us to be placed on a waiting list. This list will be considered on a ‘first in, first served’ basis.

General information

  • Lunch and light refreshments are provided for most courses/workshops.
  • Classes are held at CIT Solutions. Please see your confirmation of enrolment for location details specific to your course/workshop.
  • It is recommended that you arrive 15 minutes prior to advised course/workshop commencement time.
  • In applying to enrol in a course/workshop, you consent to receiving information about our products and services. All of our email communications comply with the requirements of the Spam Act 2003 (Cth) and you will be given the option to opt out of receiving such information.

Student information

Please visit training.citsolutions.edu.au/learner-resources/ to
download our latest Learner Information Guide which provides
details about access to our facilities and guidelines and protocols for
you to follow as a student of CIT Solutions.

Cancellations and refunds

  • If CIT Solutions cancels a course/workshop for which you have applied and fees have been paid, a full refund of the full course/workshop fee will be approved.
  • Please allow up to three weeks for the refund to be processed. Alternatively, the payment can be transferred in full or part to another course/workshop.
  • Cancellation of your application within 7 days of course commencement will incur a charge of 50% of the full course fee.
  • No refunds are available once a course/workshop has commenced.
  • Non-attendance at your enrolled course/workshop does not warrant a refund and where payment by instalment applies, payment of all instalments is required unless a suitable substitute student is able to take your place.
  • Consideration will be given to this refund policy under exceptional circumstances. If you consider that you have a basis for such a claim, you will be required to apply for a refund in writing and provide relevant documentary evidence to substantiate your claim.
  • Once enrolled in a course/workshop, if your cancellation is approved due to exceptional circumstances, a cancellation administration fee will apply.
  • If a course is cancelled you will be notified as soon as practical.
  • CIT Solutions reserves the right to alter any of the arrangements for classes either before or during your course.

Course fees

Failure to pay the course fee by the due date may result in the matter being referred to our debt collection service. Any costs incurred in this process will be passed on to the debtor.


In confirming my acceptance of the conditions described above, I accept full responsibility for any injury to myself, or for loss or damage to my personal property as a result of my participation in my chosen CIT Solutions course/workshop. I warrant that I am capable of undertaking my chosen activity. I understand that my facilitator/tutor will take all reasonable care and  I am aware of the risks so far as they are reasonably foreseeable.

Privacy Statement

The personal information on this form is being collected under the principles of the Privacy Amendment (Enhancing Privacy Protection) Act 2012 which ensures that CIT Solutions protects the personal information of all learners; and the Privacy Act 1988 (Cth and State) to enable processing of your enrolment and reporting of  Australian Vocational Education and Training Management Information Statistical Standard (AVETMISS) data to the National Centre for Vocational Educational Research (NCVER) as authorised by the National Vocational Education and Training Regulator Act 2011 (Cth). The information you provide may also be disclosed to relevant Government agencies or where required by law.

CIT Solutions reserves the right to release academic information for this program to your employer and/or appropriate authorities where your
employer or a third party is paying for the program.

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